Frequently Asked Questions

UCreative's SEO packages for Malaysian SMEs typically start from RM1,500 per month for local campaigns and RM3,000+ for national or e-commerce projects. Pricing varies based on keyword competition, target locations, and whether you need content creation included. A dedicated account manager will assess your industry and goals before recommending a specific package.

Most UCreative clients see initial ranking improvements within 3-6 months, but competitive keywords in Malaysia typically require 8-12 months to reach first-page positions. Realistically, top rankings for high-competition terms take 12-18 months due to Google's trust-building processes. UCreative provides monthly progress reports so you can track movement on your target keywords.

You retain 100% ownership of your website, domain, content, and all creative assets after final payment. UCreative does not hold websites hostage or restrict access to your own data. You can host the site anywhere or take it to another agency without penalties.

UCreative provides monthly reports showing exactly what was spent, the number of clicks, conversions, and cost-per-acquisition for each campaign. You receive direct access to your Google Ads account so you can verify spending independently. All performance data is transparent with no hidden fees or inflated metrics.

UCreative works on month-to-month arrangements after any initial project term, allowing you to cancel with 30 days' written notice. There are no cancellation fees or penalties for ending the partnership. You keep full access to your website, hosting, and all assets throughout and after the engagement.

Yes — UCreative manages Google Shopping feeds for e-commerce clients through proper product data submission and Shopping ads campaigns. Setup requires a verified Google Merchant Center account and correctly structured product data. Malaysian ringgit pricing and local shipping attributes are configured to meet Google's regional requirements.